Privacy policy

Privacy Policy

Last Updated: March 09, 2023

At Chuppy Cozy, we are committed to protecting your privacy and ensuring that your personal data is handled in compliance with the General Data Protection Regulation (GDPR) of the European Union and the Bundesdatenschutzgesetz (BDSG) of Germany. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website www.chuppycozy.com.

By using our website and services, you agree to the collection, processing, and use of your data in accordance with this Privacy Policy.

Data Controller

The entity responsible for processing your personal data under GDPR and BDSG is:

Chuppy Cozy
Dillenburger Straße 25, 60439 Frankfurt am Main, Germany

Contact Information:
📧 Email: chuppycozy@gmail.com
🌐 Website: www.chuppycozy.com

What Personal Data We Collect

We collect the following types of personal data:

  • Identity Information: Name, email address, billing and shipping addresses.
  • Payment Information: Processed securely by third-party payment providers (e.g., PayPal, Stripe). We do not store your credit card details.
  • Usage Data: IP address, browser type, device information, pages visited, and interaction with our website.
  • Cookies & Tracking Data: Used to enhance your experience (see Cookies Policy for details).

We do not collect sensitive personal data such as race, religion, health status, or biometric data.

Legal Basis for Processing Data

We process your data based on the following legal grounds under GDPR:

  • Article 6(1)(a) GDPR: With your consent (e.g., newsletter subscriptions).
  • Article 6(1)(b) GDPR: To fulfill contractual obligations (e.g., processing your orders).
  • Article 6(1)(c) GDPR: To comply with legal requirements.
  • Article 6(1)(f) GDPR: For our legitimate interests (e.g., improving website functionality).

How We Use Your Data

We use your personal data for the following purposes:

  • Processing and delivering your orders.
  • Providing customer support and handling inquiries.
  • Sending promotional emails if you have opted in.
  • Ensuring website security and fraud prevention.
  • Improving our website and services.

Cookies & Tracking Technologies

We use cookies to enhance your experience. You can control cookie settings in your browser. Read our Cookies Policy for more details.

Data Retention & Security

We retain your data as long as necessary for legal and operational purposes. Your data is securely stored and protected against unauthorized access.

Your Rights Under GDPR

You have the following rights regarding your data:

  • The right to access and receive a copy of your personal data.
  • The right to request correction or deletion of your data.
  • The right to restrict or object to data processing.
  • The right to data portability (transfer your data to another service).
  • The right to withdraw consent at any time.

To exercise your rights, contact us at chuppycozy@gmail.com.

Contact Information

If you have any questions about this Privacy Policy, you can contact us:

📧 Email: chuppycozy@gmail.com