Term & Condition
Terms & Conditions
Last Updated: January 26, 2025
Welcome to the Chuppy Cozy store (“Chuppy Cozy,” “we,” “us,” or “our”) website, located at www.chuppycozy.com (the “Site”). By accessing or using our Site and services, you agree to comply with and be bound by these **Terms & Conditions** (“Terms”).
1. Privacy Policy
Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data. By using our services, you acknowledge that your use is subject to our Privacy Policy.
2. Customer Satisfaction
At Chuppy Cozy, we are committed to providing high-quality products and an excellent shopping experience. While we strive to display our products as accurately as possible, slight variations in color, style, or size may occur due to differences in screens and manufacturing processes.
If you are not satisfied with your purchase, please refer to our Return & Exchange Policy for instructions on how to return or exchange an item.
3. Product Availability
All products are offered in limited quantities and availability. We reserve the right to limit the quantity of products per customer, per household, or per order at our discretion. We also reserve the right to discontinue any product at any time without prior notice.
4. Pricing and Payment
All prices listed on the Site are in **EUR (€)** unless stated otherwise. We make every effort to ensure accurate pricing; however, errors may occasionally occur. If a pricing error is identified, we reserve the right to cancel orders placed at the incorrect price.
Accepted payment methods include major credit cards, debit cards, and secure payment gateways such as **PayPal, Stripe, and Klarna**.
5. Shipping and Delivery
Shipping costs and estimated delivery times vary depending on your location. For full details, please review our Shipping Policy.
We are not responsible for shipping delays caused by customs clearance, weather conditions, or unforeseen carrier issues.
6. Use of Services
By using our services, you agree to comply with all applicable laws and regulations. You may not:
- Engage in fraudulent activities.
- Use the Site for unauthorized commercial purposes.
- Disrupt or interfere with the operation of the Site.
7. Governing Law
These Terms are governed by and construed in accordance with the laws of **Germany (DE)** and the **European Union (EU)**, without regard to conflict of law principles.
8. Limitation of Liability
Chuppy Cozy is not liable for any damages arising from the use of the Site, including but not limited to direct, indirect, incidental, or consequential damages.
9. Changes to the Terms
We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Site after any changes indicates acceptance of the revised Terms.
10. Contact Information
If you have any questions about these Terms, please contact us:
📧 Email: chuppycozy@gmail.com
🏢 Address: Dillenburger Straße 25, 60439 Frankfurt am Main, Germany